One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive approach, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing a computer network.
Program Elements | Layered Approach |
---|---|
Proactive Server | • 24×7 Advanced Performance Monitoring • Key Application Maintenance • Microsoft and 3rd Party Patch Management • Scheduled Preventative Maintenance |
Proactive Workstation | • Microsoft and 3rd Party Patch Management • Scheduled Preventative Maintenance • Availability Monitoring |
Proactive Backup | • Backup Deployment and Configuration • Backup Performance Monitoring • Data backup offsite to secure and compliant facilities • Scheduled Backup Jobs |
Proactive Support | • Quarterly Network Health Review • Business planning and strategy consulting |
Proactive Security | • Anti-Virus Monitoring and Management • Perimeter level mail Monitoring and Management |
Proactive Network | • Router/Switch/Firewall Performance Monitoring • Ongoing core network preventative maintenance |
• Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security
• Monthly account management dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you
• Security Management uses properly designed and implemented security solutions to keep your business protected
• Patch Management ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimise performance and minimise security risk